What we've learned about backing companies in India
The business models and the types of founders we back
“The future of Indian business is neither purely digital nor purely human - it's intelligent human networks.”
Arjun Malhotra
General Partner
Rohan Malhotra
General Partner
There is a persistent narrative that India is simply an economy in catch-up mode, as if it's just a matter of time and technology before it begins to mirror its Western peers. We've never read it that way. India works the way it does for reasons that go deep.
India is a low-trust and high-touch economy where more than 60% of GDP comes from services, and where people tend to trust someone they know long before a brand they don't. We see that as the most durable thing about the market, and it's the foundation for almost everything we back.
The kind of businesses we back
Lasting Indian businesses strengthen middlemen
Take a trusted intermediary and make them more capable, until the network is the moat.
SolarSquare is a clear case - they sell the third-largest purchase of a middle-income family's life into a market with a deep trust deficit, so it grows through the referrals and local partners homeowners already rely on. That trust engine drives over a third of its growth and has made it India's largest residential solar brand.
Meesho is the same instinct at a national scale. It built India's largest horizontal e-commerce platform on the back of everything conventional wisdom said would sink it: unbranded products, housewives as the salesforce, lower AOVs, and each turned out to be uncopyable because each matched how trust and commerce already move through India.
Or we back the ones that go full-stack to own the experience.
India is a long-tail economy where the fragmentation is structural. So the operational mess never truly disappears; and pushing it onto customers or third parties you can't control is how you eventually blow it. The companies we back choose to absorb that complexity themselves. In our portfolio: Orange Health owns its labs and riders, SolarSquare owns installation and service, LEAD School owns the entire classroom stack.
While owning the supply side is expensive, it scares off challengers, can't be cut short with capital, and makes customers anchor to the one operator that always delivers. This matters even more now that AI has crushed the cost of building software. AI can finally absorb the coordination tax that made every new city, site, or lab expensive to run, turning a defensive moat into a compounding one.
The kind of founders we back
A contrarian bet, built from the ground up
A conviction is sturdier when the market handed it over, rather than the founder reasoning their way to it.
Rio is a case in point: it started as an all-in-one WhatsApp agent (like Instinct or Muse) and pivoted into pharma once it became clear that medicines were where demand sat. Even Meesho's founders spent months with small vendors and shopkeepers, and came away with the insight that Indian retail is discovery-first, that shoppers come open-ended, happy to be led to a product rather than hunting one down. Both came from being close enough to the market to see what it was actually doing from the ground up, and that proximity is what we look for.
We back the founder before we can back the business.
We usually invest at the idea stage, before there's a product-market-fit and often before the market even makes obvious sense. At that point there's little to underwrite except the founder, so we look for people who've already been through the 0-to-1 grind. Usually that means a repeat founder or someone who joined a startup early and helped build it. Both have paid for the expensive lessons already, so they validate ideas quicker, hire their A-team in weeks, and are precise about the risks.
We have a bunch of these in our portfolio: Gazal built Rivigo, and we're now investors in her second venture, Nuuk. Zishaan built Toppr, and we're backers in his next one, Heartbeat. Amit built and exited Simsim with us on the cap table, and we're now investors in his current company, Xneeti.
We'd rather be early to the right unobvious thing than on time to the consensus.
And if any of the above resonates with your building journey, remember:
Contact
We’re reachable the way things work best:through people.
Find the team member whose focus overlaps with what you’re building, or someone we both know who can introduce you.

